Helping Hands Coronavirus Response
Helping Hands Veterinary Care is continuing to follow the constant stream of news and information emerging about Coronavirus (COVID-19). The health, safety and well being of our staff, our patients and the community continue to be our number one priority. We are closely monitoring guidance from the Centers for Disease Control and Prevention, the American Veterinary Medical Association (AVMA) and state and local health officials for guidance to inform our decisions.
Coronavirus (COVID-19) continues to spread and raise concerns, causing many hospitals near us to close. Helping Hands wants to continue to be a valuable resource for our veterinary community.
WE HAVE TEMPORARILY EXTENDED OUR HOURS TO HELP NON-ELECTIVE SURGICAL CASES
We are aware that some clinics and hospitals may have staff shortages or may have to restrict patient services during this time. As a way to try and maintain coverage for non-elective surgeries and provide necessary patient care for our community, we are implementing some changes.
We have split our staff into two teams that will be working separately Monday- Saturday 7:30am-7:30pm to better accommodate non-elective surgical cases. This ensures that, should some of our staff become sick, we will still be able to provide emergency coverage.
We have also changed some of our in-hospital protocols to reduce staff exposure risk.
We will offer this service on a trial basis through April 3rd and potentially longer depending on community need, or unless other circumstances force us to change our protocol.
We understand that this is a rapidly changing situation. If you have any questions about our new hours or a specific case, please do not hesitate to reach out to us.
Thank you for your consideration,
The Veterinarians and Staff at Helping Hands
804-355-3500
1605 Rhoadmiller Street
Richmond. VA 23220
info@affordablepetsurgery.com
www.affordablepetsurgery.com
Mike Greene says
Hi my dog needs ACL surgery n we live in NY I will drive down to u if I have to. Is there a closer one to me?
Veronica says
Hello Mike! We are so sorry we missed this. Please call us at 804-355-3500 or email at info@HelpingHandsVetVa.com and they will be happy to talk to you about everything!
Robin says
Are you accepting 12 week old or older for spay services?
Veronica says
Hello Robin! We are so sorry we missed this! Please call us at 804-355-3500 or email us at info@HelpingHandsvetVa.com and they will be happy to talk to you about this!
Erin Monfort says
I have an appointment on May 7 for dental’s for two of my dogs. I just want to confirm that this appointment is still scheduled as it’s an hour and a half drive for me to bring them. Also, are there any special protocols that you have implemented on the day of the service, i.e., am I allowed to enter the building or will you take the dogs for me? Is there any paperwork that you could email me that I could fill out in advance of the appointment to shorten the amount of time for check-in?
Thank you!
Veronica says
Hello Erin! We are so sorry we missed this! Please call us at 804-355-3500 or email at info@HelpingHandsVetVa.com and they will be happy to go over everything with you and answer any questions you may have! 🙂
cheryl white says
Hi was wondering if you do hip serg?She is in a lot of pain saw the vet he said he dont do it he has x-rays Thank you.It is wonderful to have ppl like you in the world!
Veronica says
Hello Cheyrl, we are so sorry you and your girl are experiencing this! We perform the FHO surgery here. Please call us at 804-355-3500, or email us at info@HelpingHandsvetVe.com, or submit a request through our website at http://www.HelpingHandsVetVa.com We will be happy to talk to you about this and answer any questions you may have.
Gail Lynette Hutchinson says
Your site isnt working right so I was trying to see how much a dental is on a dog
Veronica says
Hello Gail! Thank you so much for reaching out. It must have been a temporary blip with our site, as it is working now. I see you submitted a general request on 4/18/20 and April emailed you all of the dental/scheduling information also on 4/18/20. Just give us a call at 804-355-3500 and we will be happy to learn a little bit more about your pet, answer any questions you may have, and get you guys on the schedule if you like. 🙂 Thanks again, and we hope you and your loved ones remain safe during these troubling times.
alberta coutts says
I live in Tennessee is thre another office closer to me same prices .are all same prices
Veronica says
Hello! Thank you so much for reaching out! We are just one hospital here in Richmond, VA. However, so far, people have traveled from 39 of the 50 United States to get their pets surgery & dental care with us (including 20 from Tennessee)! If you would like to talk to us about a potential procedure, you can call us at 804-355-3500, or e-mail a request through our website at http://www.HelpingHandsVetVa.com